Spark Pax River FAQ

Q. What is your pet policy? 

  • We understand that your pets are an integral part of your family. That’s why we gladly welcome up to two pets to join you in your new home. Whether you have a cuddly cat or a rambunctious dog, we believe every animal deserves a loving and comfortable environment. To ensure that your pets are taken care of, we ask for a pet fee of $250 per pet and a monthly pet rent of $55 per pet. This helps cover any additional maintenance or cleaning needed to keep our property pristine. We’re excited to have you and your furry friends join our community!

Q. Can I have shelves, curtains, posters, etc.? 

  • The answer is a resounding yes! You can have shelves, curtains, posters, and so much more. The possibilities are endless, whether you want to express yourself through funky wall art or create a cozy corner with curtains and a few throw pillows. Shelves can be a great way to add storage space and showcase your favorite decorative items, while posters and art can add color and personality to any room. So get creative because the only limit is your imagination when decorating your space!

Q. Can I paint my walls? 

  • Whether settling into a new apartment or looking to refresh your current space, painting your walls can be a great way to express your style and make your home feel more like you. While you’re free to paint to your heart’s content, it’s important to remember that you’ll have to undo your handiwork before you move out. Restoring your walls to their original color can be daunting, but it doesn’t have to be a headache. With some preparation and care, you can enjoy your freshly painted walls without worrying about the move-out process. So go ahead, break out the paintbrush, and choose the hue that makes you smile – just remember that you’ll have to say goodbye when it’s time to move on.

Q. What does the application and leasing process look like? 

  • Renting a new apartment can be an exciting process, but it can also be overwhelming. If you’re wondering what the application and leasing process looks like, remember a few things. For starters, the application is completed online, making it easy to fill out from the comfort of your home. However, there is a $50 application fee per applicant over 18, so be prepared. Additionally, you’ll need to upload your two most recent pay stubs to the application, along with government-issued ID verification and verification of income (VOI). While this may seem like a lot of information to submit, it’s all necessary to ensure that you’re a qualified candidate for the apartment you’re interested in.

Q. Do you require renter’s insurance? 

  • Renting a home can be a great way to save money while still having a comfortable living place. But what happens if there’s an accident or a theft and you’re left with the financial consequences? This is where the renter’s insurance comes in. At our community, $100,000 personal liability coverage is a must-have. This coverage protects you if someone is injured while on your property or if you accidentally damage someone else’s property. Plus, it can also cover replacing or repairing your belongings if they’re damaged or stolen. While nobody wants to think about these worst-case scenarios, having renter’s insurance can provide peace of mind and protect you from possible financial disaster. 

Q. How do I submit a maintenance or service request? 

  • Submitting a maintenance or service request has never been easier! With our online resident portal, you can create and submit a request within a few clicks. Whether you need a light bulb changed or a leak fixed, simply log in to your portal, select the specific issue and provide any necessary details or photos to help our team better understand the problem. From there, we’ll prioritize and assign a maintenance technician to address the issue immediately. No more waiting on hold or trying to catch the front desk during business hours – get your request taken care of quickly and efficiently with our convenient online system.

Q. When/How should I set up my utilities?

  • Setting up utilities is an essential task that should never be overlooked. If you plan on moving to a new home or apartment, it’s necessary to take note of the process and timeline for setting up your utilities. In this case, you should contact SMECO before your move-in date to ensure your electric is running smoothly. You can call them at (800) 440-3311 and provide your SMECO account number to the leasing office as soon as you move in. For cable and internet, Breezeline is the provider to reach out to. Call them at 888-536-9600 to get your services up and running quickly. Water and sewage services will be automatically set up, so you don’t have to worry about a thing! By setting up your utilities promptly, you’ll be able to enjoy a smooth move-in experience and settle into your new space with ease.

Q. What is the average rent? 

  • Currently, the average rent at Spark Pax River Apartments is $1551. Whether you’re moving to the area for the first time or simply looking for an upgrade in your living situation, we may be worth considering as you shop around for the perfect new home. With various floorplans available and plenty of on-site amenities, it’s no wonder this complex has become a popular choice for many local residents.

Q. Where is the nearest public transportation?

  • If you’re wondering where to catch a ride in St. Mary’s County, STS buses have you covered. With their regular routes throughout the area, you can easily hop on board and get where you need to go. Public transportation can be convenient for commuting to work, running errands, or just exploring the area. So the next time you’re looking to hit the road, consider taking the bus and sitting back and enjoying the ride.

Q. How do I pay rent?

  • With the convenience of modern technology, paying rent has never been easier. One of the most popular ways to pay your rent is through your online portal, where you can make a one-time payment or set up automatic monthly payments. This takes the stress out of remembering to pay your rent each month and ensures that you won’t miss a deadline. Additionally, for those who prefer to pay in person, you can use the “pay near me” feature at local CVS, Walmart, or 7-11. Just remember, payments are NOT accepted in the office. With these options readily available, paying rent is simple.