Spark Pax River Apartments FAQ:
Where you live should inspire you. Our community is built on connection, care, and the idea that we create something bigger than just a place to live. We’re here to make things simple, transparent, and, above all, enjoyable. Here’s everything you need to know:
Spark Pax River FAQ
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Q. What is your pet policy?
We know pets are family, and we welcome up to two furry companions in your home! We
require pet registration to keep our community clean and comfortable for all. There’s a
one-time move-in pet fee of $250 per pet and a monthly pet rent of $55. Some breed
restrictions apply, so contact our leasing team for details.
Bonus: If you and your pup need outdoor time, enjoy our fenced-in dog park
designed for fun and fresh air!
Q. Can I decorate my walls?
Absolutely! This is your home, and we want you to make it feel that way. Paint, hang up those
shelves, curtains, posters, and photos! The only catch? When you move out, we ask that
your space be returned to its original condition. If you’d rather not handle that yourself,
we’ll take care of it! Just note that any repairs will be billed to your account.
Q. What does the application and leasing process look like?
We make it simple and stress-free with an online application you can complete at your
own pace. Here’s what to expect:
● Application Fee: $50 per applicant (18+)
● Reservation Fee: $XX (non-refundable if you change your mind)
● Screening Process: Includes credit, income, and background checks. Be ready to
upload your two most recent pay stubs, government-issued ID, and other
requested documents.
● Next Steps: Once approved, secure your new home by paying your deposit and
signing your lease within 72 hours.
Q. Do you require renter’s insurance?
Yes. To ensure you’re always covered, we require all residents to have renter’s insurance
with a minimum of $100,000 in personal liability coverage. You’re welcome to choose
your provider, or if you cannot provide proof of coverage before moving in, don’t worry;
we’ll automatically enroll you in our provider’s plan and add the cost to your monthly rent.
We’re here to make sure you’re taken care of every step of the way!
Heads up: Our policy only covers community property damage. We recommend
securing additional coverage to protect your personal belongings and cover costs like
hotel stays during maintenance emergencies.
Q. How do I submit a maintenance or service request?
Quick and easy! Log into our online resident portal and submit your request with a few
clicks. Our maintenance team will handle the rest!
Q. When/How should I set up my utilities?
Let’s get you all set up! Some utilities must be in your name before moving in, while
others will be automatically billed to you. Just a heads-up, we can’t hand over the keys
until we’ve confirmed everything’s squared away. Be sure to take care of these in
advance so we can get you settled in smoothly!
● Electric: SMECO (800) 440-3311
● Cable & Internet: Breezeline (888) 536-9600
● Water & Sewer: Automatically billed back to you with rent
Q. What is the average rent?
Pricing varies based on floorplans and availability, but don’t worry, we’re here to help!
Our Spark Living team is ready to guide you through the options, assist with any
questions, and ensure you have all the necessary info. Feel free to check out our website
or call our leasing office for the most up-to-date rates. We’re here to ensure you find the
perfect place that fits your needs!
Q. Where is the nearest public transportation?
Getting around is a breeze! At Spark Living, our communities offer easy access to public
transportation and key commuter routes, making your daily travels the most
straightforward part of your day.
●STS buses have you covered. View schedules here
Q. How do I pay rent?
We keep rent payments hassle-free with multiple options!
● Pay online via our resident portal (we recommend setting up auto-pay to avoid
late fees!).
● We do NOT accept on-site payments, but you can use the Walk-In Payment
Service (WIPS) at retailers like 7-Eleven, CVS, Walgreens, Walmart, and more.
● Late payments incur a fee of $X if not received in full after X date.
Have a question you don’t see here? Contact us anytime – we’re here to help.
