Spark Millbury FAQ

Q. What is your pet policy? 

• We gladly welcome pets to join you in your new home. Whether you have a cuddly cat or a friendly dog, every animal deserves a loving and comfortable environment. We ask for a monthly pet rent of $35 to ensure your pets are cared for. This helps cover any additional maintenance or cleaning needed to keep our property pristine. Please note breed and weight restrictions apply. We’re excited to have you and your furry friends join our community!

Q. Can I have shelves, curtains, posters, etc.?

• Adding shelves, curtains, posters, and various decorations can help to make your living space feel more comfortable, cozy, and inviting. We want you to feel at home and decorate however you wish. However, we kindly request that any changes return to the original state upon move-out, including any holes to be covered. So, go wild with your decor choices and make your house feel like a home!

Q. Can I paint my walls? 

• While you’re free to paint to your heart’s content, it’s important to remember that you’ll have to undo your handiwork before you move out. Restoring your walls to their original color can be daunting, but it doesn’t have to be a headache. With some preparation and care, you can enjoy your freshly painted walls without worrying about the move-out process. So go ahead, break out the paintbrush, and choose the hue that makes you smile – just remember that you’ll have to say goodbye when it’s time to move on.

Q. What does the application and leasing process look like? 

• Renting a new apartment can be an exciting process, but it can also be overwhelming. Remember a few things if you’re wondering what the application and leasing process looks like. The application is completed online, making it easy to fill out from the comfort of your home. However, there is a $500 reservation fee, which is refundable up to 72 hours of approval if you change your mind, and a $35 application fee per applicant over 18, so be prepared. Additionally, you’ll need to upload your three most recent pay stubs to the application, along with government-issued ID verification and verification of income (VOI). Additionally, there will be a credit screening to determine your security deposit. While this may seem like a lot of information to submit, it’s all necessary to ensure that you’re a qualified candidate for the apartment you’re interested in.

Q. Do you require renter’s insurance? 

• Renting a home can be a great way to save money while still having a comfortable living place. But what happens if there’s an accident or a theft and you’re left with the financial consequences? This is where the renter’s insurance comes in. At our community, $300,000 personal liability coverage is a must-have. This coverage protects you if someone is injured while on your property or if you accidentally damage someone else’s property. It can also cover replacing or repairing your belongings if damaged or stolen. While nobody wants to think about these worst-case scenarios, having renter’s insurance can provide peace of mind and protect you from possible financial disaster. 

Q. How do I submit a maintenance or service request? 

• Submitting a maintenance or service request has never been easier! With our online resident portal, you can create and submit a request within a few clicks. Whether you need a light bulb changed or a leak fixed, simply log in to your portal, select the specific issue and provide any necessary details or photos to help our team better understand the problem. From there, we’ll prioritize and assign a maintenance technician to address the issue immediately. No more waiting on hold or trying to catch the front desk during business hours – get your request taken care of quickly and efficiently with our convenient online system.

Q. When/How should I set up my utilities?

• Setting up utilities is an essential task that should always be considered. If you plan on moving to a new home or apartment, it’s necessary to take note of the process and timeline for setting up your utilities. In this case, you should ensure your utilities are set up on or before your move-in date.

Q. What is the average rent? 

• The average rent at Spark Millbury Apartments varies, but our current rates for a one-bedroom is $2330 and a two-bedroom averages $2853. Whether you’re moving to the area for the first time or simply looking for an upgrade in your living situation, we may be worth considering as you shop around for the perfect new home. With various floorplans available and plenty of on-site amenities, it’s no wonder we’ve become a popular choice for many residents.

Q. Where is the nearest public transportation?

• Worcester, MA, has you covered if you’re wondering where to catch a ride. With regular routes throughout the area, you can easily hop on board and get where you need to go. Public transportation can be convenient for commuting to work, running errands, or exploring the area. So the next time you’re looking to hit the road, consider taking the bus and sitting back and enjoying the ride.

Q. How do I pay rent?

• With the convenience of modern technology, paying rent has never been easier. One of the most popular ways to pay your rent is through your online portal, where you can make a one-time payment or set up automatic monthly payments. This takes the stress out of remembering to pay your rent each month and ensures that you won’t miss a deadline.