Spark Black Bear FAQ

Q. What is your pet policy? 

• We understand that your pets are an integral part of your family. That’s why we gladly welcome up to two pets to join you in your new home. Whether you have a cuddly cat or a rambunctious dog, we believe every animal deserves a loving and comfortable environment. To ensure that your pets are taken care of, we ask for a pet fee of $500 per pet and a monthly pet rent of $50 per pet. This helps cover any additional maintenance or cleaning needed to keep our property pristine. We’re excited to have you and your furry friends join our community!

Q. Can I have shelves, curtains, posters, etc.? 

• The answer is a resounding yes! You can have shelves, curtains, posters, and so much more. The possibilities are endless, whether you want to express yourself through funky wall art or create a cozy corner with curtains and a few throw pillows. Shelves can be a great way to add storage space and showcase your favorite decorative items, while posters and art can add color and personality to any room. So get creative because the only limit is your imagination when decorating your space!

Q. Can I paint my walls? 

• Whether settling into a new apartment or looking to refresh your current space, painting your walls can be a great way to express your style and make your home feel more like you. While you’re free to paint to your heart’s content, it’s important to remember that you’ll have to undo your handiwork before you move out. Restoring your walls to their original color can be daunting, but it doesn’t have to be a headache. With some preparation and care, you can enjoy your freshly painted walls without worrying about the move-out process. So go ahead, break out the paintbrush, and choose the hue that makes you smile – just remember that you’ll have to say goodbye when it’s time to move on.

Q. What does the application and leasing process look like? 

• Renting a new apartment can be an exciting process, but it can also be overwhelming. Remember a few things if you’re wondering what the application and leasing process looks like. The application is completed online, making it easy to fill out from the comfort of your home. However, there is a $45 application fee per applicant over 18, so be prepared. Additionally, you’ll need to upload your two most recent pay stubs to the application, along with government-issued ID verification and verification of income (VOI). While this may seem like a lot of information to submit, it’s all necessary to ensure that you’re a qualified candidate for the apartment you’re interested in. Once approved, you’ll be required to pay a $200 reservation fee, which will be credited to your account at move-in.

Q. Do you require renter’s insurance? 

• Renting a home can be a great way to save money while still having a comfortable living place. But what happens if there’s an accident or a theft and you’re left with the financial consequences? This is where the renter’s insurance comes in. At our community, $100,000 personal liability coverage is a must-have. This coverage protects you if someone is injured while on your property or if you accidentally damage someone else’s property. It can also cover replacing or repairing your belongings if they’re damaged or stolen. While nobody wants to think about these worst-case scenarios, having renter’s insurance can provide peace of mind and protect you from possible financial disaster. 

Q. How do I submit a maintenance or service request? 

• Submitting a maintenance or service request has never been easier! With our online resident portal, you can create and submit a request within a few clicks. Whether you need a light bulb changed or a leak fixed, simply log in to your portal, select the specific issue and provide any necessary details or photos to help our team better understand the problem. From there, we’ll prioritize and assign a maintenance technician to address the issue immediately. No more waiting on hold or trying to catch the front desk during business hours – get your request taken care of quickly and efficiently with our convenient online system. We do ask that you call in and follow the prompt for emergencies.

Q. When/How should I set up my utilities?

• Setting up utilities is an essential task that should never be overlooked. If you plan on moving to a new home or apartment, it’s necessary to take note of the process and timeline for setting up your utilities. You should contact MonPower before your move-in date to ensure your electric is running smoothly. 

Q. What is the average rent? 

• We offer pricing options that can fit a range of budgets. But with so many variables to consider, estimating the exact cost of living at Spark Black Bear Apartments can be challenging. Factors such as location, floor plan, and occupancy can all impact our rent rates. We encourage you to visit our website for updated pricing and availability information. So, whether you’re a student or a young professional, you can find a home with us.

Q. Where is the nearest public transportation?

• Getting around can be difficult, especially if you don’t have a vehicle. Luckily for those in the area, the nearest public transportation is just a step away. Mountain line buses pick up next door at Wal-Mart, making travel accessible and easy. With various routes and stops, you can get to your destination without worrying about parking or driving. Whether you’re a busy commuter or just looking to explore the city, the convenience of public transportation can’t be beat.

Q. How do I pay rent?

• As a renter, one of the most important things you must figure out is how to pay your rent. Luckily, several options are available to make this process easier for you. You can use your credit or debit card, use ACH (Automated Clearing House) to transfer funds directly from your bank account, set up an automatic payment schedule, use WIPS online to make a payment, or even mail a check to the PO box. Whatever method you choose, factor in the due date and processing time to ensure your payment is made on time and avoid any late fees.